Remote in Canada

We are seeking a skilled and experienced Microsoft 365 Engineer to support our clients through the design, implementation, and optimization of Microsoft 365 services. The ideal candidate will have a strong background in working as a consultant or within a Managed Service Provider (MSP) environment, with proven success in delivering secure, scalable solutions aligned with the Microsoft Zero Trust Framework.

Key Responsibilities

• Provide technical leadership for Microsoft 365 implementations, migrations, and modernization projects.
• Assess customer environments and design secure Microsoft 365 solutions that align with Zero Trust principles.
• Implement and support services such as Exchange Online, SharePoint Online, Teams, Intune, Defender for 365, Entra ID (Azure AD), and Purview.
• Support identity and access management strategies, including Conditional Access, MFA, role-based access control (RBAC), and hybrid identity scenarios.
• Monitor and manage Microsoft 365 environments using compliance center, security center, and other M365 admin tools.
• Conduct governance assessments and implement governance frameworks for Microsoft 365 tenants.
• Collaborate with security and infrastructure teams to integrate Microsoft 365 with broader cloud and on-prem environments.
• Stay up to date on Microsoft 365 roadmap, changes, and best practices, proactively communicating impacts and recommendations to stakeholders.
• Provide documentation, training, and support to internal teams and customers.
• Maintain backlog of work items in Azure DevOps.
• Ensure the customer environment is secure, compliant, and aligned with industry best practices.
• Document cloud architecture, processes, and procedures for knowledge sharing and compliance needs.
• Respond to Incidents and support tickets.
• Identify opportunities to leverage new services and approaches to enhance productivity and business value.
• Participate in knowledge-sharing sessions, training, and technical workshops.
• Maintain >= 85% billable utilization target.

Required Skills and Qualifications

• 3+ years of hands-on experience supporting Microsoft 365 in a consulting or MSP role.
• Deep technical expertise in Microsoft 365, including modern workplace architecture, security, compliance, and automation.
• Experience implementing security and governance features across Microsoft 365 aligned with Microsoft Zero Trust Framework.
• Strong understanding of identity and security controls in Microsoft Entra ID (formerly Azure AD).
• Familiarity with Microsoft 365 licensing models and tenant-level configurations.
• Excellent communication and customer-facing skills.
• Strong documentation and project management discipline
• Excellent problem-solving skills, communication abilities, and collaborative mindset.
• Experience with scripting and automation using PowerShell.
• Familiarity with Defender for Cloud Apps, Microsoft Sentinel, and Purview Data Loss Prevention (DLP).
• Microsoft certifications preferred (SC-300: Identity and Access Administrator, MD-102: Endpoint Administrator)

Soft Skills and Behavioral Competencies

• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving aptitude.
• Adaptability to rapidly changing technologies and business requirements.
• Proactive in identifying risks, issues, and opportunities for improvement.
• Collaborative attitude and ability to work independently and in a team setting.
• Commitment to continuous learning and professional development.

Why Join Our Team?

• Opportunity to work on cutting-edge cloud projects and deliver meaningful digital transformation.
• Collaborative environment that values innovation, agility, and professional growth.
• Access to training, certification programs, and industry events.
• Competitive compensation package with comprehensive benefits.

If you are passionate about customer-direct consulting, cloud technologies, Zero Trust architecture, Microsoft 365, and data-driven innovation—and you thrive in a fast-paced environment—we encourage you to apply and help us shape the future of Microsoft 365 engineering.